Privacy
What this site collects, and what it does not.
A factual description of the system as built. Cargon.io is a public, read-only website: there is no sign-in, no account, and no dashboard here.
Collection
The contact form is the only thing that collects anything
Browsing this site requires no personal information. Nothing is collected unless you choose to send an enquiry.
When you submit the contact form, it sends:
- Name and email address — required, so we can reply.
- Phone number — optional. The form works without it.
- What your enquiry is about, and which market if you tell us — used to route your enquiry to the right team.
- Your message.
The time of submission and the fact that it came from www.cargon.io are recorded with it. Those are set by our server, not taken from your browser.
Purpose
Why we hold it
To respond to your enquiry and route it to the right part of Cargon. That is the only purpose.
We do not sell your information, and we do not use it for advertising or profiling.
Destination
Where it goes
Your enquiry is processed on our server and delivered to a Cargon inbox by email. Depending on configuration it may also be forwarded to an internal notification channel so the right person sees it promptly.
Delivery uses an email service provider, and Cargon email runs on Google Workspace. Those providers process the message in order to deliver it.
This website stores nothing. There is no database, customer record, or file of enquiries on this site. Your message exists in the destination inbox, not here.
Logs
What our server records
Our application logs record that an enquiry was received and whether it was delivered — what it was about, which market, the domain part of the email address (for example example.com), whether a phone number was given, and how long the message was.
Your name, full email address, phone number, and the content of your message are never written to those logs. This is enforced in code and verified by automated tests.
Our hosting provider keeps standard operational request logs, as any web host does.
Anti-abuse
Keeping the form usable
The form uses a hidden field that automated submissions tend to fill in, and limits how many enquiries one connection can send in a short period. Identical repeat submissions are recognised so you are not contacted twice for the same message.
These checks use the submission itself and the requesting network address. They do not track you across sites.
Questions
Asking about your information
If you want to know what we hold from an enquiry you sent, or want it deleted, get in touch and tell us the email address you used.
Use the contact form.
This page describes the website at www.cargon.io. Cargon products on their own addresses — including the Cargon App — handle their own data and are covered separately.